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IMPORTANT QUESTIONNAIRE - Accessing your GP Practice in the next phase of Covid-19

The 7 practices in the Central Vale Cluster are seeking your opinions on access in General Practice.

We are still in the pandemic and the pressure on GP Practices has been unprecedented, but we are now thinking about how patients can access care in the next phase of the Global Pandemic and beyond. Patients' views on this will be important in this and we want to hear your opinions.

Please take 5 minutes to give us your views and complete the survey by clicking on the link below:

https://www.surveymonkey.co.uk/r/XSY3CPK

Welcome To The Waterfront Medical Centre

The Waterfront Medical Centre is run from new, purpose built and very modern premises. The Practice is located within the Docks area of Barry at the Waterfront. The Practice boundary encompasses the whole of Barry.

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Cymraeg

Ein nod yw cefnogi ein cleifion sy'n siarad Cymraeg trwy ddarparu gwybodaeth allweddol yn Gymraeg, gweler adran Gymraeg ar waelod y dudalen, o dan “Gwybodaeth Bellach”

We are taking the steps below to ensure that Waterfront Medical Centre can remain open.

If infected patients attend the surgery it could result in a temporary closure whilst staff and Doctors are forced to self-isolate and the surgery will need to be deep cleaned.

Please help us to help all of our patients

The latest advice is to self-isolate for 10 days if you have a new continuous cough or high temperature. 

If you live with other people, the entire household should stay at home for 10 days from the day the first person gets symptoms.

If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days. If you have to stay at home together, try to keep away from each other as much as possible.

If you are worried about symptoms of Coronavirus you should use the NHS Direct Wales online symptom checker at www.nhsdirect.wales.nhs.uk/COVID19   

You should only call 111 if the symptom checker advises you to.

Please do not attend your GP surgery, community pharmacy or A&E department if you have any symptoms of Novel Coronavirus to stop the spread of infection.

You can help stop the spread of Novel Coronavirus by ensuring you practice good hygiene. Cough and sneeze into a tissue, bin it and immediately wash your hands with soap and hot water for at least 20 seconds.

For up to date advice please visit phw.nhs.wales/coronavirus  

Please contact us by telephone if you have any queries – DO NOT attend the Surgery. Only ring for advice if absolutely necessary and please be patient with our staff who are trying to help.

We need to ensure that only urgent cases attend the surgery. If the matter can wait a few weeks whilst this issue settles then please wait.

We are constantly reviewing the situation and this advice may change so please check our website for up to date information.

The Public Health Wales website provides information on Coronavirus for Wales - https://phw.nhs.wales/topics/latest-information-on-novel-coronavirus-covid-19/

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